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UKBA Public Enquiry Office Premium Service UK Border Agency

Applications filed with the Public Enquiry Office (PEO) at the UK Border Agency Office in using the PREMIUM, FAST TRACK, same day* processing service.

WQ Associates act on behalf of solicitors, registered immigration advisors and HR Professionals assisting their employees.
Individuals needing to submit applications in person using the premium service at the UK Border Agency's Public Enquiry Office are required to arrange for pre-booked appointments.

Appointments will usually have to be booked several weeks in advance. Alternatively, an individual can engage the services of a professional immigration organisation, which is registered with the Home Office as a representative.

Qualified immigration advisors regulated by the OISC and solicitors, once registered with the UK Border Agency can obtain appointment slots at the PEO at relatively short notice.

Some established organisations have allotted weekly slots under which they are able to submit certain applications with very little notice, in particular for urgent Tier 2 applications.

If you are an individual or an employer in URGENT need of a SAME DAY PREMIUM APPLICATION SLOT / BIOMETRIC APPOINTMENT, please contact us as we should be able to source an organisation with a spare slot for the PREMIUM FAST TRACK SERVICE.

UK immigration professionals requiring information on how to get registered with the UK Border Agency for the Same Day Filing service or wishing to use our representative services should contact us using our contact form located in the side panel.

WQ CONTACT FORM LOCATED IN THE SIDE PANNEL OF THIS PAGE >>

 

By filing our contact form you authorise us to share your information with Immigration providers, which may be able to secure an urgent premium PEO slot for you and your dependants, if any

WQ Associates can assist with the submission or acquisition of an biometric appointment slot for the following applications:

 

  • form FLR(O)
  • form FLR(M)
  • form TIER 1 (General)
  • form TIER 1 (Entrepreneur)
  • form TIER 1 (Exceptional Talent)
  • form TIER 1 (Investor)
  • form TIER 2 (General and ICT)
  • form TIER 4 (General)
  • form TIER 5 (Temporary Worker)
  • form TIER 5 (Youth Mobility Scheme)
  • form PBS Dependants
  • form SET(O) - Settlement, Indefinite Leave To Remain (ILR)
  • form SET(M) - Settlement, Indefinite Leave To Remain (ILR)
  • form SET(F) - Settlement, Indefinite Leave To Remain (ILR)
  • form SET(BUS) - Settlement, Indefinite Leave To Remain (ILR)
  • form NTL - Transfer of ILR residence permit from old to new passport
  • form TOC - Transfer of residence permit from old to new passport

UK Border Agency Application fees Listing 2010

UKBA Link To Application Forms > UKBA Home Office Link

 

Points Based System Applications (PBS)


For now the PEO has a limited capacity to deal with Tier 1 General and Tier 2/ 5 applications. As a result all registered organisations have only been granted one slot per week.

Urgent TIER 1 General Applications - At present appointments for Tier 1 General have to be requested 3 weeks in advance by registered organisations. The slots are assigned on a first-come-first-served basis. The date and time of the appointment is entirely at the discretion of the UKBA.

Urgent TIER 2 General and Intra Company Transfer (Formerly Work Permit) - Currently, most Immigration organisations are restricted to a single slot per week, obtainable by an email request to the Home Office on Monday at 9.00. Tier 2 slots have to be requested 2 to 3 weeks in advance. Some of the larger and established organisations have been allotted a number of fixed weekly slots in Sheffield which allow them to file applications at shorter notice.

The applicant must attend the organisation's assigned appointment slot in person in order to give their biometric data for a BRP (Biometric Residence Permit).

If filing in Croydon, the Tier 2 applicant must be accompanied by the organisation's representative

Applicants filing in Sheffield may attend without being escorted by a representative.


By filing our contact form you authorise us to share your information with Immigration providers, which may be able to secure an urgent fast track PEO slot for you and your dependants, if any

WQ CONTACT FORM LOCATED IN THE SIDE PANNEL OF THIS PAGE >>

 

Tier 4 Points Based System (Students) - Students are currently required to submit their biometric data as part of the process of extending their student visa and must therefore attend in person to obtain their BRP. An appointment is required, WQ Associates can assist in obtaining a same day appointment for the peo premium service. Please contact us.

Tier 5 PBS (Youth Mobility / Temporary Worker) - Some of the Tier 5 categories of the Points Based System can be submitted at the UK Border Agency's Public Enquiry Office for same day processing. WQ Associates can assist with the submission of such applications when acting as a representative for an organisation that is registered with the Home Office. If you are an individual in urgent need of Same Day Premium Service application, we may be able to source an urgent filing slot for you through our network of immigration providers. Contact us.

PBS (Dependant) - Applications for dependants of Tier 1 visa holders may also be filed through an agent. This may also be the case for babies born in the UK whose leaves need to be put in line with that of their parents.

NON-PBS URGENT PREMIUM APPLICATIONS
Settlement Applicatio ns (ILR)
With the exception of Long Residence (+10 year) applications, Indefinite Leave To Remain (ILR / Settlement) Applications can be submitted via an agent at the UK Border Agency Public Enquiry Office. WQ Associates can be instructed by a UKBA registered organisation to act as their representative to file SET(O), SET(M) and SET(F) applications.

Transfer Of Visa To New Passport/TOC (transfer of conditions) / NTL (No Time Limit)
NTL Applications are for the transfer of UK Residence Permit/Visa from an old (or lost passport) to a new passport where the applicant has Indefinite Leave To Remain. The NTL application can be submitted by proxy at the UKBA Enquiry Office. The applicant does not have to attend the appointment in person. WQ Associates can be instructed by a UKBA registered organisation to act as their representative to file NTL applications.

TOC Applications are for the transfer of UK Residence Permit/Visa from an old (or lost passport) to a new passport where the applicant has Limited Leave To Remain in the UK . Applicants under this category have to give their Biometric data and thus have to attend the PEO in person.

If you are in URGENT need of a SAME DAY APPLICATION SLOT/APPOINTMENT for a TOC application, please contact us as we may be able to source an organisation with a spare Premium Service slot

WQ CONTACT FORM LOCATED IN THE SIDE PANNEL OF THIS PAGE >>
By filing our contact form you authorise us to share your information with Immigration providers, which may be able to secure an urgent premium PEO slot for you and your dependants, if any

Urgent Further Leave To Remain Application

FLR(O) Application category of UK Leave Extension can be filed at the UK Border Agency's Public Enquiry Office for baby born in the UK with parent(s) with limited leave to remain in the UK other than PBS, domestic workers and ancestry visa holders. WQ Associates can be instructed by a UKBA registered organisation to act as their legal representative to file this category of FLR(O) application.

The same applies to FLR(M) Applications

Applicants are required to submit their biometric data for a BRP and hence must attend an appointment in person.

WQ Associates can assist in obtaining an urgent same day appointment at the UKBA public enquiry office.

Please contact us. WQ CONTACT FORM LOCATED IN THE SIDE PANNEL OF THIS PAGE >>


Urgent / Emergency Retrieval of Passport

Return of Documents - For the urgent retrieval/withdrawal of documents/passports that have been submitted via post or same day applications requiring extended processing time by the Home Office.

WQ CONTACT FORM LOCATED IN THE SIDE PANNEL OF THIS PAGE >>
By filing our contact form you authorise us to share your information with Immigration providers, which may be able to secure an urgent premium PEO slot for you and your dependants, if any

 

WQ SERVICE OVERVIEW:

WQ Associates' service is focused on keeping our clients continually informed on the progress of their applications and we also inform our clients of any relevant procedural changes that we encounter.

  • On collection of your Home Office cases, we verify and checklist the supporting documentation listed on each case's covering letter and check that the respective form has been signed by the relevant parties prior to leaving your site (facilities permitting);
  • We use our best endeavour to ensure that your applications are among the first to be lodged at the Home Office each morning thereby avoiding delays and thus enabling us to return your processed applications back to site that same day;
  • All of our agents operate with email equipped mobile devices. We send individual emails notifying you when each case has been submitted, retrieved and returned to site, thereby allowing you to keep your clients updated throughout the process;
  • Prior to leaving the PEO, we check the endorsed vignettes for the correct spelling of the name, the correct date of birth, sex , nationality and leave period issued – any errors are reported to the Home Office's case worker for their immediate correction;
  • We ensure that the listed supporting documentation is returned to us
  • Where possible, we carry out 2 client site home runs each day, one at mid afternoon for the majority of cases that have been processed that morning and the second, on completion of the remaining applications (subject to the PEO's processing procedures);
  • We email the respective case owners when their cases have been returned to site.
    To assist our clients even further, we also offer additional services which include:
  • Payment (short term advancement) of the Home Office's Fast Track processing fee to save you the trouble of having to raise last minute banker's drafts;
  • The pick up and delivery of your applications on the same day and out of normal working hours, giving you the flexibility of being able to lodge urgent, last minute applications;
  • Personally hand delivering your urgent cases to residential homes or your client's site within inner London – we can email you a black and white picture of the applicant's vignette for your verification prior to us delivering the case to site or to the applicant;
  • We also offer online tracking so that progress reports can be accessed from anywhere at any time.

We can provide walk through guided assistance for applicants that have to attend the Public Enquiry Office in person in Croydon for Biometric Data Capture*
WQ Associates provide a 'Distance Service' for organisations outside of London using secure mail or couriers. The turn around time using our Distance Service can be as little as 72 hours.




WQ ASSOCIATES . 10 GREYCOAT PLACE . LONDON . SW1P 1SB
T+44(0) 845 356 7680   .  F+44 (0)845 356 7681